Shipping policy

Thank you for shopping with us. We aim to process and deliver your order as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• We may contact you by phone or WhatsApp to confirm your order before dispatch.

Delivery

• We deliver throughout Lebanon.

• Estimated delivery time is 2–3 business days after the order is dispatched.

• Delivery times may vary depending on your location, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Fees

• Shipping fees are calculated and displayed at checkout.

• Any additional delivery charges resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility.

Delivery Issues

Please make sure that your delivery information and phone number are correct when placing your order.

If the courier is unable to deliver the order because the customer is unreachable or the provided address is incorrect, additional delivery charges may apply for a second delivery attempt.

If you receive an item that is damaged or incorrect, please contact us as soon as possible after delivery so we can review the issue and assist you.

By placing an order through our online store, you confirm that you have read and agreed to this Shipping Policy.